Trial workspaces
Public signup creates a trial workspace for the selected plan. A trial may include limits on users, parties, storage, modules, or other usage controls. Trial access may be extended, suspended, converted to a paid subscription, or closed by Platform Admin.
Accounts and responsibility
Firm owners and admins are responsible for user access, staff permissions, client visibility, document sharing, credential handling, and storage settings inside their tenant workspace. Login credentials must be kept confidential.
Plans and billing
Plans may be billed monthly, annually, or under custom commercial terms. Published pricing is subject to minimum user rules, tax treatment, payment gateway availability, and package configuration. Razorpay or another payment provider may be used for checkout and payment status updates.
Acceptable use
Users must not upload unlawful content, misuse client data, bypass permissions, share secure links with unauthorized persons, attempt unauthorized access, disrupt the service, or use the platform for activities outside professional office workflow.
Data ownership
Firm workspace data belongs to the firm or its authorized users, subject to applicable law and subscription status. CA DigiBox may process workspace data only to provide, secure, maintain, support, and improve the service.
Availability and changes
We aim to provide a reliable service, but maintenance, internet issues, third-party services, payment gateways, email providers, storage providers, and hosting incidents may affect availability. Features, packages, pricing, and settings may change as the platform evolves.
Termination and deletion
Tenant workspaces may be suspended, soft-deleted, restored, or permanently purged depending on account status and platform policy. Permanent purge may delete related users, documents, credentials, logs, subscriptions, settings, and other tenant data where supported.
Contact
For subscription, trial, legal, or account questions, contact the CA DigiBox support or platform administration team through your onboarding channel.